Customer Reviews:
Showing reviews 1-5 of 21
 Very impressed and intend to purchase another February 25, 2010
Corey H. Perez (Fairbanks (AK))
1 out of 1 found this review helpful
I know I'm only going to be the second to give it 5 stars, but this was compared to a WVC54 that I was previously using. I really enjoy the PTZ feature, the ability to view the camera through the internet and the ability to allow more than just a couple people to view this camera at one time.
Now... The issues...
The camera requires an "Active X" that for whatever reason Microsoft WILL NOT allow me to down load. I've tried numerous times, but ol' Billy Gates decided I don't know what is best for me and my computer... I ended up having to download Firefox to view the camera. The software on the disk did not solve the problem. The reason for this is the certificates are expired (as of Feb 2010). This is due to a problem on Linksys website.
I love the quality of the camera, the image and the versatile of the camera. I would recommend it, but be prepared for some setup. I wish I could give my opinion with having never used a camera, but I knew what to do with having had two previous Linksys cameras. I have changed my existing TZO account to reflect the settings on this camera (or changed the settings on this camera to match the previous camera, I don't remember) but I'm able to view it with no problem at my [...] account.
Some of the things that I wish was changeable is: the "steps" for up/down left/right could be changed to more or less of a movement.
As a side note. I think you must use the camera via Cat5 cable connection to make any setup changes. I've tried logging in numerous times, but am only successful when I attach the cable. I also was not able to view either camera through a Black Berry (Storm or Curve). I have NO problem viewing any of my Linksys camera's through my iPhone.
Corey
The WVC210 is Outstanding March 22, 2010
oldguy (FAIRBORN, OHIO, US)
1 out of 1 found this review helpful
I gave this camera 4 stars for construction only because it's a bit large. Five stars for performance and 3 for set up. The performance and ease to access on the Internet or IPhone is outstanding. It's extremely easy to set up the type actions you want on the camera such as motions, directions, etc. The corresponding pictures you receive are great and you don't have to worry about being away from home and your computer going off line. When I'm out of the house I use the IPhone Internet to set up the actions I want the camera to do and either access the picture there or one of the 3 apps I have to view the pictures different ways. The company (Cisco) has some really outstanding individuals (especially one who did everything for me) on the tech team to help you out but only a few will help you with your own router.
The software that came with the camera doesn't work and you have to have the updated firmware. You'll need help from Cisco at 866-606-1866 to get it downloaded properly and modified in your directory to where it'll work. You have to have the camera set up with the right firmware, get the software loaded for the install, set up the router and the firewall, and do the install. If you're a super geek you can probably do it all yourself, otherwise get help from Cisco. Many/most of the Cisco Forum area comments are outdated or wrong and their recommendations just don't work. It all depends of getting the right firmware, what kind of router you're using, and the tech agent you get to help, especially with the firmware update. I definitely am going to buy a second camera and maybe a third.
Excellent Value July 12, 2010
Paul L. Khanton (New York, New York)
Great product. This is our fourth WVC210. Outstanding picture clarity. Very reliable. PTZ works great. Cameras have been continually on for over two years. We also own a couple of WVC200 (older model) that have been online continuously for about 3 years. The 210 has significantly improved picture quality and so we only recommend the WVC210.
The camera purchased from Amazon was exactly as described - new, in a box, sealed - and arrived promptly.
Perfect September 5, 2009
C. Hirschler (Kent, CT)
3 out of 5 found this review helpful
Works well. Excellent software, easy installation. Of course, would be better with adjustable focus, but no web video cam in a consumer price range offers that. We are thinking of buying a second one to see in another direction.
 WVC210 April 5, 2009
Andrew J. Hogan
75 out of 78 found this review helpful
Highlights: reasonable value for the money - good hardware, better than WVC200, lousy software - having used it for a few months, I would buy another, but there's still lots of room for improvement. PTZ: only digital Zoom (not optical - so really, there's no Zoom, just Pan, Tilt).
Details: I purchased the camera in December, 2008. Prior to using the WVC210, I've used two WVC200s. The 210 is an improvement over the 200 - better color, better image in low light, two-way audio, and I haven't had to reboot the 210 (the 200s are prone to lockups, occasionally). I use the "Kiwi Syslog Daemon" with all the cameras. And, the 210 audit trail is much improved over the 200. One key logging feature that the 210 has, is the ability to audit who logged in/out (and when) - the 200 does not do this. If you think about infrastructure security, this is a plus for the 210 and a HUGE mark against the 200. Like the 200, the 210 does not do motion detection - they both look at overall light level changes in a defined region. Labeling the function as "motion detection" is false advertising. Two outdoor examples: (1) if you setup a screen region and turn up the sensitivity, changes in sunlight (caused by clouds coming and going) will trigger a false motion-detection event (2) after turning down the gain to eliminate false sunlight triggers, objects (person, dog, car) that appears small at a distance can pass through the region without detection. Both cameras use an ActiveX control to view/listen to video/audio. The problem is, most public internet computers block the install of ActiveX controls, so if you want to check on your camera(s) while on vacation (off site), you better have your laptop along. Additionally, neither the 200 nor 210 accommodate this known shortcoming - for example, both could easily have a firmware upgrade to allow the user to see a snapshot JPG of the current image (when the ActiveX interface is not available) - neither camera has this feature. As for the monitoring software bundled with the 210 and 200 products, here Cisco has done an awful job as it takes over the ownership of these products from Linksys. The "Video Monitoring System v1.0.0.0" bundled with the 210 is not at all backward compatible with the 200. Adding insult, the interface is user-hostile, not allowing you to size it or move it - it has to be in the upper left corner of the screen and it wastes a lot of screen real-estate. The "Monitor v1.0.0.18" bundled with the 200 has a smaller footprint and it allows you to size and move the interface. It is forward compatible to the 210, but video only (not audio). It also gives you much more configuration control at your fingertips including volume control and on-the-fly record / stop / playback. In a nutshell, the interface of the old software is much better than the new stuff. If you will have a mix of WVC200 and WVC210 cameras, and if you want to use the monitoring software to record surveillance video, you will have to use the software that comes with the WVC200. You can search for e-pinions by me for reviews of the WVC200 for more details about pros/cons of this family of ip cameras.
Showing reviews 1-5 of 21
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